Tractor Supply Co.

Don't get into their compressed gas cylinder scam. I paid almost $400.00 for a #3 cylinder and thought the instore swap would be easy. Well, it isn't for the fact there is not a store in 30 miles of the Zachary La. store that ever has full cylinders or an employee that would know. I now have to take my $400 cylinder to Baton Rouge and drop it off, then go back a couple of days later to pick it up.

I made an order yesterday at about 130P. "Luckily" I found a small heater that could be delivered same day, because my heater went out and it was due to be 37° at night, and getting to a store to pick one up would be difficult. Checked to see my order was "Ready for Delivery" at 345P. It never showed. Next day- after tracking down which store it was coming from I called and spoke to someone, not sure who. I just know that he told me orders placed in the store after 12P would be delivered the next day. I stated that the site (as you can see in the picture) says 2P. To which he replied "it'll get to you today". click. Yep. Hung up. I didn't even have the opportunity to mention they should have noticed the $19.99 same day delivery. Spoke with Customer Solutions, they called the store who told them the package had already left and was coming straight to me... ???... hmmm The store didn't update the status to "Out for Delivery" for another 20 minutes and my items didn't arrive for another 1½ hours after that. That store is only about 35 minutes away. So much for the coming straight to me. Not a guess or exaggeration on the times. Simple enough to check my call/text times. Well... at least I won't have to sleep under a bunch of quilts for the next couple days till my heater gets fixed. C'est la vie.

Customer Service reps are personal, greeting with a smile. Rented a trailer for 4 hours to move some furniture and was the easiest thing I have ever rented in my life. Took all of 8 minutes from start to finish and I was driving away with a trailer. Cost was $14.00. Yep, $14.00....you can't beat that anywhere!! Love this particular location, great staff!